Terms and conditions

You can use any of the following methods to make a payment:
-Credit card
-Debit card

Delivery information

Choose the option that suits you the best:

- FREE Shipping by PPL for customers in Czech Republic (3-4 days);

- DPD delivery for EU customers outside Czech Republic - EUR9.00, standart time - 4-7 working days.

Delivery dates and estimated delivery times are confirmed via email after orders are processed.

All products purchased from us are guaranteed for 5 years from the date of purchase against breakage and fading.

Lost tags and replacement split rings are not covered under this guarantee.
Please note that our replacement guarantee does not cover faded tags caused by the tag having been chewed, or damaged by another way.

When we receive a valid warranty claim for a product purchased from us, we will replace the product. If we are unable replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of replaced products to customer and customer will be responsible for return shipment of the product to us.

If we have sent you the incorrect product, email us on support@navitagger.com ensuring you provide a photo of the product, and we will send you a replacement product free of charge. If you are requesting a replacement product for a different reason, or requesting a refund, we may ask you to return the product to us. Please note, returns of this nature are to be sent at your own cost. 

This website is owned and operated by Moraton s.r.o. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the products: SOS Tags, Pet ID Tags and Luggage ID tags for things and belongings. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Retention of right to change offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. 

Ownership of intellectual property, copyrights and logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of NaviTagger. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. 


You agree to indemnify and hold Moraton s.r.o. harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. 

Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Moraton s.r.o., be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Moraton s.r.o. assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. 

Right to change and modify Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. 

Promotional emails and content

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with. If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Preference of law and dispute resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of Czech Republic, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Prague. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. 

Last updated: 24.12.2018

Moraton s.r.o. ("us", "we", or "our") operates https://www.navitagi.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information.


Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to This Privacy Policy

This Privacy Policy is effective as of 24.12.2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@navitagger.com 

If anything is unclear or you have any questions feel free to contact our customer support team at support@navitagi.com


-Never. You only pay once, when you buy NaviTagi tag. All actions (registration, view, editing of contact information, and other) are free throughout your use of NaviTagi.

-As many as you would like. You can tie any number of NaviTagi to the same contact information. 

-It is very easy. Go to “Change data” on corresponding website and enter your current phone number. We will send a confirmation code to your phone number and to your email address. Enter this code when prompted on the website and after that you will be able to modify your contact data.

-Go to “Change data” on corresponding website, and enter the phone number you previously used (the one that you lost or would like changed). We will send a confirmation code to your email address that you saved when registering NaviTagi. Enter this code when prompted on the website and after that you will be able to modify your contact data.

-Yes, the tag is very easy to clean and maintain. Take off the metal ring, put NaviTagi in a washing bag (or simply in a sock!) and wash with the rest of your laundry (preferably with dark or colored laundry and temperature below 60°C / 140°F).


Namesti Miru 18
74401 Frenstat p.R.
Czech Republic 


Email: support@navitagi.com
Contact us via WhatsApp